Blog - Post

4 ways the coronavirus has forced businesses to embrace digitisation


As the coronavirus pandemic continues to unfold, the realisation that we may be in it for the long-haul is beginning to set in. Remote working is not a new concept but for many businesses the outbreak has seen them ramp up efforts to allow entire workforces to go mobile. For those companies that were previously unaccustomed to remote working the need to reinvent entire processes may have come as a shock. As the UK situation escalates many business managers have had to quickly adopt new communication and project management tools, schedule online meetings and find ways of collaborating from a distance. 

In the midst of all of the uncertainty, here are 4 ways businesses have embraced new technology.

 

 

Speeding up Digital Transformation  

 

As almost everything shifts online the coronavirus outbreak has forced rapid evolution and reinvention of processes, collaboration and infrastructure. From how we host business meetings to ordering online, business models have transformed almost overnight.  

 

In a survey carried out by Econsultancy 91% of employees (UK) predict an increase in the use of online services by consumers in the midst of the outbreak. Yet the outbreak has caused something of a catch-22, on the one hand scheduling a major overhaul to legacy infrastructure in the middle of a period of financial uncertainty seems like a bad idea. On the other hand, failing to proceed with much-needed upgrades could see businesses struggle in the future by losing their competitive edge.  

 

We’re not saying you should rush full steam ahead into infrastructure projects, but this is an important one to keep on your radar. If we are heading for a prolonged lock down, organisations should be looking at ways to improve their systems and processes to better support mobile workers.  

 

 

Breaking down the “Working” From Home stigma  

 

We’ve all seen the memes floating around online that portray a mobile worker doing everything but work, so it’s no wonder some businesses have been reluctant to loosen the reins and allow employees to work remotely in the past. For employers who were once sceptical, the Covid-19 outbreak and resulting need to isolate has forced many businesses to take the leap. Collaboration tools like Microsoft Teams, Cisco Webex and Zoom have boomed as organisations work out how to maintain open communication and drive projects forward. As a result, business leaders are now realising the enormous capabilities of mobile technology and learning to trust employees.  

 

 

Putting Disaster Recovery Plans to the test  

 

The coronavirus has without a doubt put many business continuity plans to the test. All of the things CIOs and IT professionals have been working on for years are finally coming to fruition. The value of digital channels, products and operations has become immediately obvious. Cloud technology, digital document management systems and automated workflows now play a vital role in ensuring employees are able to access the documents and data they need remotely and securely. For those who still use heavily paper based processes and storage systems the race is on to digitise information.  

 

 

Reducing our impact on the environment  

 

One enormous positive to come out of the new way of working is the reduction in environmental impact. Mobile working means employees don’t have to travel into the office, or to and from meetings. Businesses are finding that connecting employees, suppliers, partners and customers via video conferencing technology can be just as effective as face-to-face meetings.  

 

 

How can we help?  

 

We offer a range of Digital Transformation solutions, from document management systems to mobile collaboration tools. We understand that for many businesses this is a time of disruption but if we can be of any help as you look to digitise your processes get in contact with us at [email protected] or perhaps we can jump on a call?