What is the role of HR?
Traditionally known as the Personnel Department, the role of HR consisted of interviewing, hiring, tracking employee attendance, discipline, employment law and the reactive support of company needs.
Nowadays, HR takes a proactive role in the strategic planning and development of an organisation, working closely with management teams to drive the overall success of the business. Responsibilities include talent acquisition and retention, training and resource development, policy formulation, reward and benefit tracking, labour relations and risk management.
HR should be about People, not Processes
As digital innovation continues to change the workplace, every department is taking a critical look at their legacy systems and investing in automation technology to break down information silos and optimise their processes. With the amount of form filling, data gathering, updating, disseminating and request processing, HR is often a great place to start the automation journey.
Nevertheless, change can be difficult to accept and the resistance to automation has always been intrinsically linked to the fear that technology is going to make human workers redundant. Yet automation is often not here to take jobs but to enhance them. Digital HR tools can now handle most of the administrative work, leaving HR professionals free to assume a strategic role and focus on more meaningful projects, such as coordination and decision-making, which is a much more productive use of valuable human resources.
7 HR Processes ready for Automation:
1) Employee Onboarding
Employee onboarding is often a time consuming yet essential task for HR. It involves the signing of new contracts, orientation and training of the recruit. Automation software removes manual tasks by enabling you to validate new hire information, populate data in multiple systems and trigger an employee training workflow.
2) Training & Development
Employee training is one of the most important roles of HR. They are responsible for ensuring every new employee has the appropriate level of training to do their job to a high standard and the tools available to them to achieve their goals and objectives. In organisations that are rapidly expanding or where there is high turnover of staff, having the ability to provide training quickly is fundamental. With automation the HR team can give access to personalised content such as training videos, checklists and important company information, at the touch of a button.
3) Time & Attendance Management
Automated timesheets are transforming the efficiency of this once manual process, reducing the chances of human error, miscalculated hours and the need for further validation.
Better still, HR individuals no longer need to manually update employees’ records. Employees can track their time via mobile devices when out in the field and the information is automatically updated in the system.
4) Performance and Rewards Administration
Many HR departments are turning to automation and reporting tools to help track employee performance. BI dashboards will pull in real-time data from a variety of legacy systems giving employers and employees up to date insight into the progress made towards a reward.
5) Compliance Reporting
Complying with GDPR is not just about confidentiality it is also about good data governance. Organisations are now obliged to hand over all personally identifiable information they hold on an individual if requested in the form of a SAR (Subject Access Request). This responsibility often falls to the HR department.
Document Automation provides businesses with a way of improving document security and aids regulatory compliance. Should you need to respond to a SAR, you can easily search the requestee’s details and pull the information from a variety of systems, with a full audit trail on how the data has been handled.
6) Talent Acquisition
Accelerate the entire talent acquisition process by automating the basic tasks. From initial resume review, interview follow-up, background checks, and offer letter preparation, applicant tracking systems will store the candidate’s information and provide all relevant parties with constantly updated information.
What’s more, having accurate insight into your recruitment process will enable you to measure how successful you have been so that changes can be made where necessary.
7) Policy Formulation
Human Resources keeps new hires and current employees abreast of the policies and procedures of the organisation. This might include the distribution of the employee handbook, code of conduct manual and performance appraisals guidelines. As information is updated employees must be notified and, in some cases, action may be needed. Automation enables you to share information quickly with the relevant employees and keeps a full audit trail of any modifications made to the document.
How Digicorp Can Help?
Digicorp offer a variety of solutions to enable HR departments to automate repetitive tasks, access data from legacy HR systems, and enhance HR service delivery. Get in touch with our team [email protected] or all 020 3929 3003.