Leading London-based Law Firm
“We chose Digicorp because we wanted a managed print partner who already understood the legal sector and who could quickly grasp what we were trying to achieve. Digicorp worked with our IT team to design and implement a solution that controls costs, reduces paper consumption, and maintains or improves productivity. Their understanding of the subtleties of managed print, copy and scan in a professional services environment, and their ability to provide client-friendly engineering resource onsite means we have a robust, secure and high-quality service in place.” Download our full case study belowDownload PDF
- Demand for high-quality, high-volume legal documents
- Print facilities were inefficient and difficult to manage
- Existing print equipment was outdated and failing
Similar to many law firms, the company generated a substantial volume of documents annually. Consequently, it had acquired various print, copy, scan and fax devices. Due to the absence of centralised ownership, maintaining these devices became an overwhelming responsibility for the already busy IT department.
- Fleet management with consolidation from 567 to 41 devices
- High-performance Ricoh equipment and Digicorp Managed Print Services
- Comprehensive solutions, including Follow-Me Print, usage reporting, integrated workflows, and mobile printing capabilities.
Digicorp’s managed print solution brought uniformity, cost reduction and transparency. Deploying cutting-edge Ricoh equipment, we consolidated the fleet to 41 multifunction devices, integrating print, scan, and fax functions. Usage reporting and secure Follow-me print software were introduced, enhancing fleet control and visibility for the client.
- Exceptional 99% device uptime
- Achieved significant 23.3% annual cost savings in the first year, with a 20% reduction in wastage
- Proactive account management, monthly reviews, reduced IT overhead, and highly-rated on-site engineer service
The law firm saw 23.3% cost savings made within the first year and saw significant improvement in IT overhead and business resources. The software solution further helped the organisation to reduce waste and improve document security.
How best to describe Digicorp –a word that immediately springs to mind is ‘integrity’. Coupled with excellent customer services, knowledgeable engineers and a very competitive price structure all serve to keep Digicorp as our number one supplier.
Ralph Trustees Limited which includes 3 Hotels (Athenaeum, The Grove, Runnymede On Thames + Head Office & GGH Serviced Apartments) have now been with Digicorp for close on 10 Years (2 Separate 5 Year Agreements). During this time, I have found them both Professional and Diligent not only in their Quotation Process but more Importantly their aftercare Support & Maintenance which is paramount to a successful Business Relationship and ensures that Machines are down for Minimum Periods of Time Machines are serviced/maintained on a regular basis and replaced without question if they fall below the High Level of Performance and reliability that I expect Level of service has always been of a very high standard and Engineers have a complete understanding of our Operational Needs and Requirements combined with a no problem attitude which is so helpful. Would definitely recommend.